http://www.sylvainpaillard.com/wordpress www.sylvainpaillard.com Sun, 28 Mar 2010 04:46:47 +0000 http://backend.userland.com/rss092 en In this video, I try to explain the concept of Auto-tagging, which can be considered as the task of extracting terms automatically out of unstructured textual data Terminology mining, term extraction, term recognition, or glossary extraction, is a subtask of information extraction. The goal of terminology extraction is to automatically extract ... http://www.sylvainpaillard.com/wordpress/?p=474 This is my first video log. I will try to address topics more openly and frequently this way. In this log, I speak about Search and Tag Clouds: Difference between Search and Tag Clouds Similarity between Search Clouds and Search Autocomplete Suggestions Potential to extend their usage for navigation Challenge to mix search and tags ... http://www.sylvainpaillard.com/wordpress/?p=449 In echo to the ever-increasing popularity of the tag-clouds, the emerging domain of auto-tagging aims to be the solution to populate these attractive visual components without requiring to tag each page individually. While many approaches try to solve this challenge, most of them do not address the real underlying technical ... http://www.sylvainpaillard.com/wordpress/?p=409 One of the key challenges in providing a positive customer experience online is to avoid the so-called "dead-ends", defined as "the unsuccessful attempts to find a product or information" by Jacques Nantel, the well-known Professor of the Department of Marketing of HEC Montréal: When shopping for a product or searching for ... http://www.sylvainpaillard.com/wordpress/?p=355 I have spoken (again) as Keynote Speaker at the Webcom event in Montréal the 22nd of October 2009. The main goal of this speech was to present a case study explaining how Corbeil Electroménagers has implemented a new CEM approach and technology on their E-Commerce web site (here are the slides ... http://www.sylvainpaillard.com/wordpress/?p=338 Many e-commerce companies have thousands of statistical reports, down from the number of page views and up to the sales trends, but how can they know if the purchase intent of their customers is satisfied properly? And how can they learn to do it better? While the fundamental goal of most ... http://www.sylvainpaillard.com/wordpress/?p=317 On the web, regardless of the reason why we can't find what we are looking for, our emotion is pretty much the same: we get frustrated, more and more rapidly over time. As a result, two potential reaction are usually adopted: I prefer not receiving these services anymore until there is something ... http://www.sylvainpaillard.com/wordpress/?p=302 Chinese version - 中文 The idea of a {en:Dialog System} is probably as old as the field of computer science itself.  It is hard to know if {en:Charles Babbage} already thought about it in the 1830s when he created his  {en:Analytical Engine} and then his {en:Difference Engine}; but it is clear ... http://www.sylvainpaillard.com/wordpress/?p=216 I spoke as Keynote Speaker at the Webcom event in Montréal the 13th of May 2009. The main goal of this speech was to explain why technologies driven by Artificial Intelligence are going to be the key success factor to provide a positive customer experience online. The main reason I advanced ... http://www.sylvainpaillard.com/wordpress/?p=204 Most companies experience a large difference between what their web site is and what they believe it should be. This frustration is quite continuous and the positive feeling of making progress with a new version quickly vanishes after its launch. Web site suppliers understood this problematic quite well, but didn't find ... http://www.sylvainpaillard.com/wordpress/?p=192